Huron Lady Cruises FAQ's

We are located at 102 Huron Ave, Ste. B, Port Huron, MI 48060 on the dock right in front of the Wings Etc. restaurant.

The Huron Lady II team works closely with customers to assist with any particular needs or special requirements. Our vessel is ONLY equipped to accommodate up to 28” wide, non-motorized wheelchairs.

Please note that there are stairs to the upper deck; therefore, handicapped guest access is somewhat limited to the outdoor seating on the upper deck. The lower deck is accessible by wheelchair. There is a raised threshhold that you will need to step over to access the restrooms. For inquiries and plans to best serve special needs, please email us at huronlady2@gmail.com or call 810-984-1500 and we will do our best to accommodate you.

Pets are not allowed on board our cruises. In accordance with the American’s With Disabilities Act, we allow service dogs aboard our boats. If assistance is needed in boarding the vessel, please contact us 72 hours in advance.

We do not allow outside food/beverages on board. We have a snack bar with chips, candy, muffins, beer, wine, mixed drinks and soft drinks for sale.

No assembled strollers are permitted aboard the boats. Only small umbrella strollers that can easily be folded up and stored are allowed. Most passengers find that a car seat or body carrier works well if bringing an infant.

No, smoking or vaping is prohibited.

There are 2 parking lots availble for you. One is at the corner of Michigan and Quay Street and there is another at the corner of Fort and Quay Street.

No. Passengers remain on the boat for the entire duration of the cruise.

Yes, the boat is equipped with restrooms.

No. Choice of seating is decided on a first-come, first-served basis. Purchasing a ticket for a specific date and time guarantees you a seat on the cruise at that date and time, but it does not determine where your seat on the boat will be. Those lined up first for boarding will get the first choice. On holiday weekends and during the months of July and August, we strongly recommend arriving 30 minutes prior to your cruise departure time.

Refunds and exchanges will NOT be granted after the time of your scheduled cruise even in the case of a missed departure. If you foresee that you may not make a cruise you have already purchased tickets for call our ticket office immediately, (810) 984-1500, and staff will help you with an exchange dependent on availability.

Refunds will be processed a full refund minus all processing fees incurred on the order. Every exchange will incur additional processing fees of $1.50 / adult ticket and $1.50 / child 4-12 ticket on the order.

Purchased tickets are eligible for a refund or an exchange up to 72 hours before the scheduled cruise departure time. Refunds and exchanges must be requested through our ticket office, (810) 984-1500. All exchanges are dependent on availability.

Refunds will be processed a full refund minus all processing fees incurred on the order. Every exchange will incur additional processing fees of $1.50 / adult ticket and $1.50 / child 4-12 ticket on the order. Refunds and exchanges will NOT be granted after the time of your scheduled cruise even in the case of a missed departure.

If Huron Lady Cruises cancels a cruise, you will be provided with a full refund.

Yes, cruises frequently sell out. Pre-purchasing tickets is highly recommended.

You don’t need a passport for our cruises.

There are life jackets for every person on board (including children’s life jackets, but no infant life jackets).

Wear comfortable clothes and shoes. A light jacket and sunscreen is always recommended. Don’t forget your camera!

We operate rain or shine. The boat has an enclosed cabin.

Public sight seeing tours are 1.5 hours.
Private Charters can range from 2-5 hours.
School field trips are 1 hour.

We are approved by the US Coast Guard to carry 100 passangers plus crew.

Boarding begins 20-30 minutes before departure time.

Due to our liquor license we are not allowed to have passengers bring firearms or weapons on board.

Yes, please call the ticket office to add your name to the list. If someone cancels then you will be added to the cruise and notified.