Huron Lady II FAQ's
Huron Lady Cruises FAQ's
Where are you located?
We are located at 102 Huron Ave, Ste. B, Port Huron, MI 48060 on the dock right in front of the Wings Etc. & Bootleggers restaurant.
Where can I park?
There are 2 parking lots available for you. One is at the corner of Michigan and Quay Street and there is another at the corner of Fort and Quay Street.
When can we board the board?
Boarding begins 20-30 minutes before departure time.
Is the seating on the boat assigned?
No. Choice of seating is decided on a first-come, first-served basis. Purchasing a ticket for a specific date and time guarantees you a seat on the cruise at that date and time, but it does not determine where your seat on the boat will be. Those lined up first for boarding will get the first choice. On holiday weekends and during the months of July and August, we strongly recommend arriving 30 minutes prior to your cruise departure time.
Priority Boarding: You may purchase priority boarding for select cruises. This ticket gives you access to board the vessel first at boarding time, prior to General Admission.
Is the boat handicap accessible? *
The Huron Lady II team works closely with customers to assist with any particular needs or special requirements. Our vessel is ONLY equipped to accommodate up to 28” wide, non-motorized wheelchairs.
Please note that there are stairs to the upper deck; therefore, handicapped guest access is somewhat limited to the outdoor seating on the upper deck. The lower deck is accessible by wheelchair. There is a raised threshhold that you will need to step over to access the restrooms. For inquiries and plans to best serve special needs, please email us at huronlady2@gmail.com or call 810-984-1500 and we will do our best to accommodate you.
*Please note-Under current ADA laws, passenger vessels are not subject to land-based dimensional requirements. Nevertheless, we endeavor to provide a marine experience, to the extent possible under our vessel configuration, consistent with USCG pathway requirements and vessel design. Advance notice is always helpful.
Can I bring my dog on board the cruise?
Pets are not allowed on board our cruises. In accordance with the American’s With Disabilities Act, we allow service dogs aboard our boats. If you plan on bringing a service animal aboard, please contact us 72 hours in advance.
Are food/beverages available on board?
We do not allow outside food/beverages on board. We have a snack bar with hot dogs, chips, candy, muffins, beer, wine, mixed drinks and soft drinks for sale.
Are strollers allowed on board?
No assembled strollers are permitted aboard the boats. Only small umbrella strollers that can easily be folded up and stored are allowed. Most passengers find that a car seat or body carrier works well if bringing an infant.
Is smoking allowed on board?
No! Smoking or vaping is prohibited.
Do I get off the boat at any point during the cruise?
No. Passengers remain on the boat for the entire duration of the cruise.
Are there restrooms on the boat?
Yes, the boat is equipped with restrooms.
What is your refund/exchange policy? What if we miss our cruise?
TRIP PROTECTION PURCHASED:
Guests who purchase Trip Protection at the time of ticket purchase may request a refund up to 4 hours prior to departure. Refunds will be issued for the ticket purchase price, minus the Trip Protection fee and any applicable processing fees. All refund requests must be made through our ticket office at (810) 984-1500.
NO TRIP PROTECTION PURCHASED:
All ticket sales are final and non-refundable. No refunds, credits, exchanges, or transfers will be issued for any reason if Trip Protection was not purchased at the time of booking.
IF WE CANCEL:
If Huron Lady Cruises cancels a cruise, guests will receive a full refund. We reserve the right to cancel a cruise for any reason up to the time of departure.
Do cruises sell out?
Yes, cruises frequently sell out. Pre-purchasing tickets is highly recommended.
Do I need a passport?
You don’t need a passport for our cruises.
Are lifejackets provided?
There are life jackets for every person on board (including children’s life jackets, but no infant life jackets).
What should I wear? What should I bring?
Wear comfortable clothes and shoes. A light jacket and sunscreen is always recommended. Don’t forget your camera!
What if it rains?
We operate rain or shine. The boat has an enclosed cabin.
How long does the cruise last?
Public sight seeing tours are 1.5 hours. Private Charters can range from 2-4 hours. Specialty cruises are 1.5-4 hours.
School field trips are 1 hour.
How many passengers can you carry?
We are approved by the US Coast Guard to carry 100 passengers plus crew.
Are Firearms or Weapons allowed on board?
Due to our liquor license we are not allowed to have passengers bring firearms or weapons on board.
Do you have a waitlist for sold out cruises?
Yes, you can add your name on our ticketing system or call the ticket office to add your name to the list. If someone cancels, you will be emailed that availability has opened up.